After-sale service and warranty:
1.One year quality guaranty, the machine with main parts(excluding the consumables) shall be changed free of charge when problems happened during the warranty period.
2.Lifetime maintenance free of charge.
3.Free training course at our plant.
4.We will provide the consumable parts at an agency price when you need replacement.
5.12 hours on line service each day, free technical support.
6.Machine has been adjusted before delivery , operation disk was included.
Q1: How to get the most suitable machine and best price
Please tell us:
1.the material you wanna handle
2.the Max size of these materials(length,width and thickness)
3.the work you wanna handle with this machine(Engraving ?Cutting ?Or others?)
Q2: Do you have the manual of machine.
Yes,we can provide manual,CD software and video to help you operate the machine expertly.
Q3: If we do not know how to use the machine,can you teach us?
Yes ,of course. We can offer you free training, and engineers available to service machinery training overseas if you would like to offer them business expenditure.
Q4.How about your after-sales service?
We offer professional and timely after-sale 24 hours online service via phone,Skype or MSN.
Q5.How about your guarantee period?
12 months for whole machine and 3 months for consumables including laser tube, lens and mirrors.
Mobile: +86 15066400899
WhatsApp/Wechat/Skype: +86 15066400899
Company Name: Liaocheng Longtai Laser Equipment Co., Ltd.
Add: NO.6 Anju Road,Jiaming.Zone,Liaocheng,Shandong,China(Mainland)
Any questions, please contact me at all times.